DELIVERY COST
Flat Rate – $8.05
We are currently only supporting deliveries within New Zealand.
DELIVERY TIME FRAMES
Below are the usual delivery time frames.
*Sometimes there are courier delays outside of our control
Please allow 2 working days for Strategic Defence to dispatch your order – Shipping time is additional. Monday to Friday.
Please note that while we will do everything possible to ensure a gift arrives on time, we cannot guarantee its arrival on a particular date as unforeseen delays can occur with couriers.
North Island 1-2 working days – estimate only.
South Island: 2-5 working days – estimate only.
If you require URGENT delivery, please contact us on +64 21 126 7627 or sales@strategicdefence.co.nz
Rural Delivery: Please allow an additional 1-3 working days for delivery on top of the above time frames.
PLEASE NOTE THERE IS NO OVERNIGHT DELIVERY SERVICE FOR RURAL DELIVERIES.
DELIVERY DETAILS
We are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses which have been supplied, or non-delivery due to addresses without safe access.
TRACKING YOUR ORDER
Once your order has been sent, an automatic email with your tracking number will be provided to the email address you supplied. If for some reason you do not receive it, or you delete the email, please get in touch by emailing sales@strategicdefence.co.nz
PICK UPS
Pick ups are not available at this time.
DAMAGES
If your parcel arrives damaged, this must be reported within 24 hours. All original packaging must also be kept. This is to enable us to make a claim on your behalf with the courier and arrange a replacement if the claim is successful.
NON DELIVERY
All non-deliveries must be reported within 10 days of dispatch. This is so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.